An initial deposit is required with a valid credit card (10% of the value of the car, this deposit varies according to the Insurance/Coverage contracted.) with an issue date greater than one year. At the end of the contract the guarantee is returned.

The credit card presented for the guarantee should be the same as the one used to make the payment. If it is not the same credit card, consider that a verification charge of 10 MXN will be made to confirm that it is active, which will be returned the next day.

Digital or virtual credit cards are not accepted for the payment of our services, since up to now there is no way to verify their validity. In addition, it is suggested to use the same card when paying for your reservation as when leaving the guarantee.

The payment method at the end of the service may be in cash, or credit card (American Express, VISA, MasterCard, Banamex, BBVA Bancomer, Banorte, Santander, HSBC and Scotiabank)

The images on the Web, such as brands and models shown are merely illustrative. Vehicles can only be reserved by category (ACRISS), unless the availability of a specific model has been confirmed, however, it guarantees only the reserved category.

If the car is not available at the time of signing the contract, another car of the same category will be assigned, if there is no other car of the same category, a higher category car will be offered at no cost.

Units must be returned in original condition at the end of the rental period.

Damages or lack of fuel will have an additional charge.

In case of an accident, the client will have the responsibility to report immediately to the rental office or to the assistance telephone numbers and sign the accident report at the end of the rental, otherwise the coverage will be invalid and the corresponding valued amount of the damage will be charged. directly to the customer.

In the event that the client does not respect the clauses of the contract signed in the office where the car was delivered, the coverage or insurance sold will be invalid.